The Best Buy Geek Squad has once again come under fire, this time it is not for the bloated price they charge to fix a computer though. Seems that a southern Californian tech couldn’t help himself and captured some video on his phone that is now leading to legal charges.

A woman and her mother Wednesday sued Best Buy Stores after a technician from a computer company allegedly recommended by an employee of the electronics firm videotaped the woman taking a shower.

According to the suit, Fornaciari went to the Best Buy store in Industry on March 2 and asked an employee about getting her computer repaired. The employee gave her a brochure directing her to call a company called Geek Squad,
the lawsuit stated.

A Geek Squad employee, Hao Kuo Chi, allegedly used a cell phone to videotape Vasquez when he went to the Fornaciari home on March 4, the lawsuit stated.

I wouldn’t be surprised if the Geek Squad is terminated shortly after this incident. It has now tarnished the name so badly and calls into question the idea of letting a stranger into ones home that I can’t see any other coarse of action Best Buy could take.

Sources: Consumerist, CBS News

Similar articles that might also interest you:

• Power goes out but still great customer service
• Poor customer service derails my desire for a better cup of coffee
• Countrywide screws me for paying via phone or internet
• Ludicrous Request from a Soon-to-be Ex
• Ubuntu is now dusty